Order and Payment

What is your guarantee policy?

What is your warranty policy?

Can I cancel or edit my order?

How do I apply a discount code?

My order was cancelled, why do I see a charge?

What forms of payment do you accept?

What currency is the store in?

Shipping and Delivery

When will my order ship?

Will my order ship for free?

How long will it take for my order to arrive?

Will I be able to track my package?

I don’t get USPS at my address, what should I do?

Do you ship to PO Boxes?

Why don’t I get free shipping on my order?

Returns and Exchanges

What is your return policy?

How do I make a return and/or exchange?

Where should I send my return?

How should I send my return back?

How will I receive my refund?

Will there ever be a restocking fee?

Why does the Return Portal say "Contact Customer Service"?

Is there any time limit on when I can send in my return?

Contact Us

Where are you located?

How do I contact you?

Will you sell my personal information?

I sent you an email, when will you respond?